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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Sommer

June 18, 2025

5  out of  5
rating by David Sommer
"Pam’s customer service was excellent! She made the entire process smooth and stress-free. I’m very happy with my new policies and the overall experience with State Farm."
We responded:
"Hey, David! We love hearing that Pam made the process smooth and easy for you. It’s rewarding to know you’re happy with your new policies and the experience overall. We appreciate you choosing our team at William Thomson Jr State Farm!"
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Jonathan Miller

June 12, 2025

5  out of  5
rating by Jonathan Miller
"I work with Pam today from state farm it was truly a pleasure. Pam was super patient and help me through adding another policy. Thank you again Pam you are the greatest."
We responded:
"Thank you, Jonathan! I'm happy to hear that Pam provided you with such a positive experience while adding another policy. We appreciate your kind words and are here to help with any future needs. Let us know if there's anything else we can do for you!"
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Bernard Pettit

June 12, 2025

5  out of  5
rating by Bernard Pettit
"Worked with Pam on some needed adjustments to my auto policy. She was terrific!!!"
We responded:
"Thank you for your review, Bernard! I'm happy to hear that Pam was able to assist you with your policy adjustments. We appreciate your feedback and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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BNI Warrington Regional

June 10, 2025

5  out of  5
rating by BNI Warrington Regional
"Will has been a huge asset to our local BNI chapter. He takes the time to explain everything clearly and makes sure you understand your coverage options. Several of our members have switched to him and couldn't be happier with the savings and service. Highly recommend Will at State Farm for anyone looking to get more value from their insurance."
We responded:
"Thank you! It's wonderful to know that our efforts to provide clear explanations and valuable coverage options are appreciated. We’re grateful for your recommendation and are here to assist with any insurance needs. Let us know if there's anything else we can do for you!"
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Alyssa Seider

June 9, 2025

5  out of  5
rating by Alyssa Seider
"Pam is the best! She answers all questions in a timely and effective manner. She is so nice and helpful! I reached out for help and she was able to make policy updates within a matter of hours. She follows up to make sure everything is perfect and that I don’t have any further questions or concerns! I cannot say enough good things about her! Would 10/10 recommend going to Pam for any State Farm needs!"
We responded:
"TY Alyssa. I'll share your thoughts with Rachel. She'll definetly appreciate it. Will"
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Phil Shuttie

June 3, 2025

5  out of  5
rating by Phil Shuttie
"Pam was great and answered all of my questions!"
We responded:
"Thank you for your review, Phil! I'm happy to hear that Pam was able to assist you and answer all your questions. Our team is dedicated to providing excellent service. Let us know if there's anything else we can do for you!"
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Shannon Torpey

June 3, 2025

5  out of  5
rating by Shannon Torpey
"State Farm seriously has the BEST customer service. Melissa who helped me explained everything so clearly and gave me tips on how to save. She was so kind and willing to help. Thank you so much!"
We responded:
"Thank you, Shannon! I'm happy to hear that Melissa provided you with such excellent service and helpful advice. We always aim to make sure our customers feel supported and informed. If you have any more questions or need further assistance, feel free to reach out. Thanks for choosing us!"
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mark michaels

June 2, 2025

5  out of  5
rating by mark michaels
"Great customer service. Very friendly. Well organized. Always helpful and quick responses"
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Katherine Fagan

May 29, 2025

5  out of  5
rating by Katherine Fagan
"My experience with this agency has always been so positive... especially with Pam she always gets anything I need done in a timely professional manner! Rachel & Janet are great as well! Wouldn't hesitate to recommend this agency to a friend! Nothing is ever too much trouble."
We responded:
"Thank you, Katherine, for sharing your positive experience! I'm glad to hear that Pam, Rachel, and Janet have been able to assist you promptly and professionally. Your recommendation means a lot to us. If you ever need anything else, don't hesitate to reach out!"
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Stephanie Pilson

May 17, 2025

5  out of  5
rating by Stephanie Pilson
"Barbara Krebs, Thank you for your kind and personalized service with my auto insurance policy. Explaining everything in detail, great customer service and better premium than my former company could offer!"
We responded:
"Thank you, Stephanie, for sharing your experience! I'm glad Barbara was able to provide you with detailed explanations and personalized service for your insurance policy. It's wonderful to know that you're satisfied with the premium and service. If you have any questions or need further assistance, feel free to reach out to our office."
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Andre Henry

May 15, 2025

5  out of  5
rating by Andre Henry
"It is a great experience with State Farm as an auto insurance, Melissa helped me to set up a new policy with a vehicle seamlessly."
We responded:
"Thank you, Andre! I'm glad to know that Melissa was able to assist you in setting up your new insurance policy smoothly. We appreciate your feedback and are here to help with any future needs or questions you may have."
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Leila Soles

May 15, 2025

5  out of  5
rating by Leila Soles
"I must say I usually talk with Pam! Pam is so extremely , professional, is very personable and so awesomely helpful, and is an absolute joy to say the least when I talk with her."
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Ang Graf

May 14, 2025

5  out of  5
rating by Ang Graf
"Barbara Krebs was the best. Answered all my questions. Made me feel safe and comfortable with the change I was making. Thank you again."
We responded:
"Thank you, Ang, for sharing your experience! I'm glad Barbara was able to answer all your questions and make you feel safe and comfortable with the changes. Your satisfaction is important to us."
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Steve Jones

May 9, 2025

5  out of  5
rating by Steve Jones
"Melissa was very pleasant and helpful. She is very efficient. Thank you"
We responded:
"Thank you, Steve, for sharing your experience! I'm glad to hear that Melissa was pleasant and helpful during your interaction. Her efficiency is truly appreciated, and we're grateful to have her on our team. If you have any questions or need further assistance, feel free to reach out anytime!"
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Bob hays

May 9, 2025

5  out of  5
rating by Bob hays
"Pam done a awesome job looking up information on my RV and worked variously with me finding the information she needed to put insurance on my RV"
We responded:
"Thank you, Bob, for sharing your experience! I'm happy to hear that Pam was able to assist you effectively with your insurance needs. Her dedication to finding the necessary information is truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
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Vin Priori

May 9, 2025

5  out of  5
rating by Vin Priori
"Excellent Service !!! Much Better Value since I switched from my old insurer. Both William and Jamie could not have been Nicer ! Thanks Again , Vince"
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David Lloyd Miller

May 6, 2025

5  out of  5
rating by David Lloyd Miller
"Melissa Valimont promptly submitted my claim for windsheild replacement. She is pleasant to work with and now we'll just wait for the reimbursement minus the $100 deductible. She made an unfortunate situation bearable. I would highly recommend her to anyone."
We responded:
"Thank you, David, for sharing your experience! I'm happy to hear that Melissa was able to assist you promptly and make the situation more manageable. Your recommendation means a lot to us. If you have any further questions, feel free to reach out anytime!"
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Matt Smith

May 5, 2025

5  out of  5
rating by Matt Smith
"Great customer service Pam"
We responded:
"Thank you, Matt! I'm glad to hear that Pam provided you with great customer service. We appreciate your feedback! "
Profile photo of Jonathan Trost

Jonathan Trost

April 28, 2025

5  out of  5
rating by Jonathan Trost
"William and Jamie are a great team! They both were very receptive and would explain everything each step of the way. Not only that but they’re professional and friendly!"
We responded:
"TY Jonathan. It is a pleasure to work with great people like you. Welcome to State Farm. Will"
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Neil Boyle

April 27, 2025

5  out of  5
rating by Neil Boyle
"Pam was extremely helpful with assisting with my homeowners policy!"
We responded:
"Thank you, Neil! I'm happy to hear that Pam was able to assist you with your policy. We appreciate your feedback and are here to help with any future insurance needs or questions you might have."
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Thomas W Lisowski

April 23, 2025

5  out of  5
rating by Thomas W Lisowski
"Excellent agency to deal with. Melissa is unbelievably helpful!"
We responded:
"Thank you, Thomas! I'm glad to hear that you find our office excellent to work with. Melissa's dedication to helping our customers is truly appreciated."
Profile photo of Eric D

Eric D

April 22, 2025

5  out of  5
rating by Eric D
"Had a great conversation today with Sue about my existing policies for my auto and house. William has a great team, everyone that answers has been very helpful! Combine the team with very competitive rates for years so far with no need to look around. Thanks again!"
We responded:
"Thank you, Eric, for sharing your experience! I'm delighted to know that Sue and the rest of our team have been helpful with your policies. It's wonderful to hear that our competitive rates have met your needs over the years. If you ever have more questions or need assistance, we're here to help!"
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Renee Bunion

April 22, 2025

5  out of  5
rating by Renee Bunion
"Always helpful and accommodating! Thank you!"
We responded:
"Thank you, Renee! I’m happy to know that you find our team helpful and accommodating. Your feedback is truly appreciated. If you ever have questions or need anything, feel free to reach out."
Profile photo of Terri Baker

Terri Baker

April 21, 2025

5  out of  5
rating by Terri Baker
"Melissa was great to talk to and solve any problems"
We responded:
"Thank you, William, for sharing your experience! I'm glad to hear that Melissa was able to assist you effectively!"
Profile photo of Ian McClay

Ian McClay

April 17, 2025

5  out of  5
rating by Ian McClay
"Service is always top notch and Pam is awesome"
We responded:
"Thank you, Ian, for your fantastic feedback! I'm glad to know that you find our service top-notch and that Pam has made a positive impression!"