State Farm® Insurance Agent William Thomson Jr
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kristine Ayling
June 23, 2026
"Heather was awesome answering all my questions and helping me in navigating to register for “Ting”!"
"Thank you so much, Kristine! We're so glad Heather was able to answer your questions and help guide you through registering for Ting. We truly appreciate you taking the time to share your experience and are grateful for the opportunity to help. Thanks for being part of our State Farm family!"
Nate Grossman
June 18, 2026
"Thomson State Farm is great. Pam always makes sure to explain things to me and do what’s best for me! She is super helpful! Much appreciated."
"Thank you, Nate, for the fantastic review! We're thrilled to hear that Pam has been so helpful and takes the time to explain your options while keeping your best interests in mind. Providing personalized service and making insurance easy to understand are things we strive for every day. We truly appreciate your kind words and your trust in our office!!"
Josh Grossman
June 12, 2026
"Been with William Thompson State Farm for many years. Very knowledgeable and responsive, highly recommended."
"Thank you so much, Josh! We truly appreciate your loyalty over the years and your kind words. I’m glad to hear you’ve had a positive experience with our team and that we’ve been able to provide knowledgeable and responsive service. We appreciate your recommendation and look forward to continuing to take care of your insurance needs!"
Emily
June 11, 2026
"I've been with William Thomson State Farm for almost 20 years, and they have consistently provided excellent customer service.
Most recently, my apartment complex sent a notice requiring an update to my renters insurance information. I forwarded the email to my agent, and Janet V responded very quickly to let me know everything had been taken care of and that I was in compliance.
It's rare these days to find a company that is both responsive and proactive, but State Farm has always been there when I've needed assistance. After nearly two decades as a customer, I can confidently say their customer service has been outstanding."
"Thank you so much, Emily! We truly appreciate your loyalty over the past 20 years and your thoughtful feedback. I’m so glad Janet was able to quickly take care of your renters insurance update and help make the process easy and stress-free. It means a lot to hear that you’ve consistently had a positive experience with our team, and we’re grateful for the opportunity to continue serving you!"
Katie Murphy
June 10, 2026
"Janet was so helpful when I was switching off my parents' plan to my own. When she gave me a quote, I told her I wanted to look at other options first. Instead of being pushy, she was super understanding and told me to make sure I got the coverage I needed. I ended up going back to Janet and signing with State Farm because of how kind and genuine she was. Buying insurance is never fun, but she made it the best experience possible.
(I also talked to Charles as well before speaking with Janet and he was very kind as well)"
"Thank you so much, Katie! We really appreciate you taking the time to share your experience. We’re so glad Janet and Charles were both able to support you through the process and make everything feel easy and pressure-free. It means a lot to hear that you felt comfortable and well taken care of, and we’re thrilled you chose to move forward with us. Thank you for your trust and kind words!"
Harmony Tapper
June 9, 2026
"Melissa is always so easy to work with. No one likes calling their insurance people, but having a great person to call makes it a much better experience. I would highly recommend!"
"Thank you, Harmony! We're so happy to hear Melissa has made your insurance experience a positive one. She truly enjoys helping our customers, and your recommendation means a lot to us. We appreciate your support and look forward to being here whenever you need us!"
Computer Games
June 9, 2026
"This agency is exceptional to work with. Melissa just helped me add delivery coverage to my policy and it was at much easier than I thought it would be."
"Thank you for the great review! We're glad Melissa was able to help you add delivery coverage quickly and make the process easier than expected. We appreciate your trust in our office and look forward to helping with your insurance needs in the future!"
Christiana Deo
June 4, 2026
"Pam is always truly such a pleasure to work with and makes sure everything is clear and easy! Can’t say enough good things!"
"Thank you, Christiana! We're so glad to hear Pam made the process clear and easy for you. We truly appreciate your kind words and your trust in our office. Thanks for being part of our State Farm family!"
Eric T
June 1, 2026
"I recently called William Thompson State Farm at Warrington to update my insurance because I have bought a new car. Pam assisted me with the update. She was informative and detailed in ensuring that the necessary information required is accurate. She has also provided me with the updated rate to my insurance policy. Thank you, Pam!"
"Thank you so much, Eric! We appreciate you taking the time to share your experience. We're glad Pam was able to assist with updating your policy and make the process smooth and informative. Providing accurate information and excellent service is always our goal. Congratulations on your new car, and thank you for choosing State Farm! 🚗🎉"
Amy Johnson
May 28, 2026
"My State Farm agent, Barbara Krebs, saved me from my predatory rate with another company. From her first estimate State Farm was way better, but her ongoing personal service and help with adjustments as I added more teenage drivers and home insurance changes has been top tier! As a single mom of three the help is so appreciated. I just call or text and she helps right away. And she's so nice! It's the first great car insurance experience I've ever had and I'm 55."
"Thank you so much, Amy, for sharing your experience! We're thrilled to hear that Barbara was able to help you find better coverage and provide the personalized service you deserve. Helping make insurance easier to manage—especially through life's changes—is exactly what we strive for. We truly appreciate your trust in Barbara and our team, and we're grateful to have you as part of the State Farm family. Thank you for your kind words and support! 😊"
Ileana Ramos
May 27, 2026
"Took the time to help me figuere out a last minute insurance that i needed for a rental machinery. Spoke to the company and fixed the issur in just one phone call while i was a couple of days trying to figure out how to proceed. Very greatful for her knowledge and patience."
"Thank you, Ileana! We're so glad we could help get everything sorted out and make the process easier for you. We truly appreciate your kind words and your trust in our team!"
Jessica Vandegrift
May 27, 2026
"Rob Furman went above and beyond with helping me set up my insurance policies. Explaining everything from start to finish- I definitely recommend him and the office!"
"Thank you so much, Jessica! We truly appreciate your kind words and are thrilled to hear that Rob went above and beyond to help with your insurance needs. Taking the time to explain everything clearly and making the process easy is exactly the level of service we strive to provide. Thank you for your recommendation and for choosing State Farm!"
Mike Phillips
May 22, 2026
"I have been dealing with Melissa often on for a couple of years. Most recently I dealt with her on the purchase of a new vehicle and I must complement her on the incredible responsiveness. The things that I needed for sent to me literally within minutes. My experience with the Wm. Thompson agency has been nothing but good but I must single out Melissa for her customer service and incredibly quick responses."
"Thank you, Mike, for your wonderful feedback! I'm happy to hear that Melissa and the team have been responsive and supportive with your claim. Your recommendation means a lot to us. If you need any further assistance, please feel free to reach out!"
Alexandra Amanatidis
May 21, 2026
"Melissa helped me with purchasing renters ins. She knew all the details and right questions to ask me for the policy. All done in 10 minutes."
"Thank you so much, Alexandra! We’re glad to hear Melissa was able to make your renters insurance process quick and easy while making sure everything was set up correctly for you. We truly appreciate your trust in State Farm!"
Marie Leopold
May 20, 2026
"Barb was amazing…easy transferring all of my policy information and it was so smooth! She got me a great rate and even with a new 16 year old driver she cut my monthly bill in half!"
"Thank you so much, Marie! We’re thrilled to hear Barb made your transition so smooth and was able to help you with such great savings—especially with a new driver on the policy! That’s exactly the kind of service we strive to provide. We truly appreciate your trust in State Farm and are so happy to have you with us!"
Susan Manning
May 18, 2026
"If you’re looking for outstanding service for home and auto insurance, I highly recommend Barbara Krebs at State Farm! Barb is knowledgeable, responsive, and genuinely cares about finding the best coverage for her clients. She made the entire process easy and stress-free, taking the time to explain everything clearly and helping me save money without sacrificing coverage. It’s rare to find someone so professional, patient, and personable. You can tell she truly puts her clients first. Thank you, Barb, for going above and beyond — exceptional service from start to finish!"
"Thank you so much, Susan, for your thoughtful review and recommendation! We’re thrilled to hear Barbara provided you with such knowledgeable, responsive, and caring service while helping you with your home and auto insurance needs. Making the process easy, stress-free, and cost-effective while ensuring proper coverage is exactly what we strive for. We truly appreciate your trust in State Farm and are grateful to have you as part of our agency family!"
Hayden Freed
April 29, 2026
"Very easy application process. We switched our auto policy to State Farm after 25 years with a different insurance company. It saved us $2700 a year! Our agent replies to emails in a very timely fashion, and was thorough in explaining everything"
"Thank you so much, Hayden, for your detailed review! We’re thrilled to hear the application process was easy and that you were able to save significantly on your auto policy after so many years with your previous company. We also appreciate your kind words about our responsiveness and clear communication. We’re grateful for your trust and are always here if you need anything with your auto or homeowners insurance!"
Bill Lebo
April 24, 2026
"Needed a copy of my insurance at a moments notice and Melissa jumped right into action and had my stuff before I got to the car rental counter... love Will's ofc, they always take care of me."
"Hi Bill, thank you so much for your kind review! We’re really glad to hear Melissa was able to jump in quickly and get you taken care of right when you needed it—that’s exactly the level of service we strive for. We truly appreciate your continued trust in our office and are always here if you need anything!"
Teresa Brandt
April 20, 2026
"I have to say that Pam long, is so very helpful She will always let you know what is the better opinion for you. I have been dealing with Pam for over 20 years. She is always so sweet and nice and always ask how I'm doing etc. etc. I trust her that she would do the right thing for my coverage"
"Hi Teresa, thank you so much for your kind words and for your continued trust over the past 20+ years, it truly means a lot! We’re so glad to hear Pam has been consistently helpful, caring, and looking out for what’s best for you. She truly is an important part of our team, and we appreciate you recognizing her. We’re always here if you need anything!"
Sneh Patel
April 20, 2026
"I've been with state farm for a number of years. I work with Pam who consistently provides professional advice and actually cares about what's best for you. Dealing with insurance isn't fun for anyone but Pam makes the process easy, she knows what you want and how to navigate issues, easily taking the stress off of stressful situations. Highly recommend her for anyone looking to talk to an agent who also advocates for you!"
"Hi Sneh, thank you so much for your thoughtful review and for your continued trust over the years! We’re so glad to hear Pam has consistently provided professional, caring service and helped make the process easy during what can be stressful situations. She truly is a great advocate for our customers, and we appreciate you recognizing her. Thank you again for your recommendation, and we’re always here if you need anything!"
Jim Gallagher
April 16, 2026
"It’s always a pleasure when dealing with the team at William Thompson, State Farm! There has yet to be a time that I hang up the phone unsatisfied. Their customer service is top notch, and should serve as a model for the industry!"
"Hi Jim, thank you so much for your kind review! We’re really glad to hear you consistently have such a positive experience with our team and that our customer service has met your expectations every time. We truly appreciate your support and are always here whenever you need us!"
Samir Boules
April 7, 2026
"What can we expect, BEST of the BEST.
THANK YOU."
"Thank you so much, Samir, for the amazing feedback! We truly appreciate your kind words and are thrilled to hear you had such a great experience. We’re always here for you whenever you need us!"
Stephen Mcdermott
April 1, 2026
"Melissa & Pam were great as usual, Will Thompson State Farm is the best!"
"Thank you, Stephen, for the great review! We truly appreciate your continued support and are so glad to hear Melissa and Pam took great care of you—they’ll love the recognition. It means a lot to be considered the best, and we’re grateful for your trust in us for your auto insurance. We’re always here whenever you need anything!"
Thomas Yuskiewicz
March 30, 2026
"The commercials are all about Jake at State farm, but it was Todd at state farm who took care of all my issues today. Thanks Todd!!!"
"Thank you, Thomas! I'm glad to hear that you're satisfied with the coverage and communication from our team. We're always here to assist you with any needs or questions. Thanks for choosing us!"
Robert Stein
March 27, 2026
"Todd was amazing. My vehicle was totaled and he helped me through the entire process afterwards."
"Thank you so much for sharing your experience, Robert! We’re so glad to hear Todd was able to support you through such a difficult situation and help guide you through the process after your vehicle was totaled. We truly appreciate your trust in our team and are always here if you need anything moving forward!"