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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Maria G

Maria G

August 25, 2025

5  out of  5
rating by Maria G
"Thank you Melissa for your health today!!!"
We responded:
"Thank you, Maria! I'm happy to hear that Melissa was able to assist you with your insurance needs. We appreciate your feedback and are here for any future questions or assistance you might need. Thanks for choosing us!"
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brandi Todd

August 25, 2025

5  out of  5
rating by brandi Todd
"awesome agent, very helpful, Pam is great!!!"
We responded:
"Thank you, Brandi! I'm glad you found our service helpful. Rachel truly is top-notch, and we're grateful to have her on our team. If you need anything else, we're here for you! - William Thomson Jr. - State Farm Insurance Agent, Warrington, PA"
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Stacey Greenberg

August 25, 2025

5  out of  5
rating by Stacey Greenberg
"Melissa is always helpful, quick to respond, easy to work with and very patient with me. She makes dealing with insurance as easy as possible!"
We responded:
"Thank you for your review, Stacey! I'm happy to hear that Melissa has been so helpful and patient with you. Making insurance easy is what we strive for! Let us know if there's anything else we can assist you with."
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Brian O.

August 22, 2025

5  out of  5
rating by Brian O.
"I have been with the William Thomson State Farm office for more than 20 years. I trust them like family when it comes to all my insurance needs. Recently I’ve been working with Melissa, who is very personable and truly understands the customer’s needs. Our family trusts the William Thomson family implicitly!"
We responded:
"Thank you, Brian, for your longstanding support and trust in our office over the years. It's wonderful to know that Janet has been able to meet your needs with such understanding and warmth. We're grateful to have you and your family as part of our community. If there's anything more we can do for you, please don't hesitate to reach out!"
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Andrea Mirabal

August 21, 2025

5  out of  5
rating by Andrea Mirabal
"Melissa promptly sent me over a document I needed."
We responded:
"Andrea, thank you for your feedback! I'm glad Melissa was able to assist you quickly with the document you needed. If there's anything else we can do for you, just let us know!"
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Carmen Perez

August 21, 2025

5  out of  5
rating by Carmen Perez
"I want to thank Pam, customer service they are wonderful for helping me. I appreciate Pam for calling me like she said she will. Thank you again."
We responded:
"Thank you, Carmen! I'm so happy to hear that Pam was able to assist you and follow through with her promise. Our team is dedicated to providing excellent service, and your feedback means a lot to us. If there's anything else we can do for you, just let us know!"
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Connor Miller

August 21, 2025

5  out of  5
rating by Connor Miller
"Great service! No issues at all"
We responded:
"We greatly appreciate your feedback, Connor. Thank you!"
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Tim Rosepen

August 20, 2025

5  out of  5
rating by Tim Rosepen
"Melissa was amazing and a great help with both issues i had. They are always ready and eager to help every time."
We responded:
"Thank you, Tim! I'm happy to hear that Melissa was able to assist you with your concerns. Our team is always ready to help whenever you need us. Let us know if there's anything else we can do for you!"
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Sue Hutchison

August 18, 2025

5  out of  5
rating by Sue Hutchison
"I've been with William Thompson State Farm for 7 years, and they have the best team the team you want on your side."
We responded:
"Thank you, Sue, for your wonderful feedback! I'm happy to know that you've had such a positive experience with our team over the past 7 years. We’re always here to support you with any insurance needs. Let us know if there's anything else we can do for you!"
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James Kolody jr

August 8, 2025

5  out of  5
rating by James Kolody jr
"My Dad passed and had HomeOwners with State Farm, they were excellent in helping me, take care of his insurance policy. Melissa was so pleasant, personable it was a pleasure working with her."
We responded:
"Thank you, James, for sharing your experience. I'm happy to hear that Melissa was able to assist you during such a difficult time. Our team is dedicated to providing caring and supportive service. If there's anything else we can do for you, please let us know."
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Kris L

August 5, 2025

5  out of  5
rating by Kris L
"I just wanted to share that this office has been extremely helpful. Melissa is currently working on something for me to try to help me with my current insurance plan but overall everyone has been extremely helpful"
We responded:
"Thank you for your feedback, Kris! I'm happy to hear that our office has been helpful to you. Melissa and the rest of the team are dedicated to providing excellent service. If there's anything else we can assist you with, feel free to reach out!"
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Victoria Peacock

July 18, 2025

5  out of  5
rating by Victoria Peacock
"I have worked with Pam on multiple renter’s insurance policies. She is great- easy to get in contact with her and always willing to answer my questions. Her and the office have been wonderful!"
We responded:
"Thank you for your review, Victoria! I'm happy to hear that Pam and our office have been able to assist you with your insurance needs. We appreciate your kind words and are always here to help with any questions you may have. Thanks for choosing us!"
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Anthony Coccia

July 10, 2025

5  out of  5
rating by Anthony Coccia
"Pam and will at State Farm have always been there any time I have called or emailed. They have worked with me on cost , are always friendly and make things easy at every turn. I have been with them for over a decade."
We responded:
"Thank you, Anthony! It means a lot that you’ve been with us for over ten years, and we’re glad the experience has stayed consistent throughout. We’re always happy to make things easier when you reach out, whether it’s by phone or email. Appreciate you taking the time to share this."
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Stephan T

July 10, 2025

5  out of  5
rating by Stephan T
"Called today and spoke to Melissa who was very friendly and knowledgeable. My request was handled in under five minutes."
We responded:
"Thank you, Stephan! I'm happy to hear that Melissa provided you with friendly and knowledgeable service. It's great to know your request was handled so efficiently. If you need anything else, feel free to reach out!"
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Joseph Moeser

July 9, 2025

5  out of  5
rating by Joseph Moeser
"Janet Vollmer is on the ball!"
We responded:
"Thank you, Joseph! I'm happy to hear that Janet is providing excellent service. Our team is dedicated to being responsive and attentive to your needs. Let us know if there's anything else we can assist you with!"
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Amy Sundling

July 9, 2025

5  out of  5
rating by Amy Sundling
"We’ve had nothing but a positive experience with Pam and Will at Thomson State Farm! We high recommend them if you need a very personable agent."
We responded:
"Thank you for your review, Amy! I'm happy to hear that we have provided you with such a positive experience. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Tricia Paniagua

July 8, 2025

5  out of  5
rating by Tricia Paniagua
"Easy process and helpful service"
We responded:
"Thank you, Tricia! I'm happy to know you found the process easy and the service helpful. Our office is committed to providing a seamless experience for everyone. Let us know if there's anything else we can assist you with!"
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Danielle

July 7, 2025

4  out of  5
rating by Danielle
"Please note I was informed when I called and I have the pleasure of Melissa, which was very gracious and giving me her time and effort to deal with the issues that we’ve been having on my account. I’m grateful and thankful for Melissa and being so astute and her kindness Are very good with informing me of everything. I need to know and make sure that what I needed to do at the shop with one of my vehicles personal to her to make sure that I was OK as she know I had surgery and was informed again that getting rid of Toyota and did not barely use the Toyota and is being taken care of with an appointment that has been made with Toyota which me and her spoke about thank you and have a blessed day. Thank you Melissa for being so gracious and understanding to my circumstances."
We responded:
"Thank you for sharing your experience, Danielle. I'm happy to hear that Melissa was able to assist you with such care and understanding. We appreciate your feedback and are committed to ensuring your needs are met. If there's anything else we can do for you, please let us know!"
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Vince

July 3, 2025

5  out of  5
rating by Vince
"I’m very satisfied with the service that Melissa gave me. She is a great asset to the company"
We responded:
"Thank you for your review, Vince. I'm happy to hear that Melissa provided you with excellent service. She truly is a valuable member of our team. Let us know if there's anything else we can assist you with!"
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Stephen Hess

July 2, 2025

5  out of  5
rating by Stephen Hess
"The best agency! Pam was a pleasure to work with and was able to save us money and have better coverage! The whole process was easy and Pam took care of everything. Thank you Thomson State Farm"
We responded:
"Thank you, Stephen! I'm happy to hear that Pam made the process easy and helped you find better coverage while saving money. We appreciate your kind words about our team. If you need anything else, feel free to reach out!"
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Sam Felicione

July 2, 2025

5  out of  5
rating by Sam Felicione
"Christopher Rudolph was my agent I spoke with and I was very pleased he was very informative"
We responded:
"Thank you, Sam! I'm happy to hear that Christopher provided you with informative service. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
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Pralor NEWMAN

July 2, 2025

5  out of  5
rating by Pralor NEWMAN
"She was very professional and patient with helping me figure things out so I can understand"
We responded:
"It truly makes our day knowing that you appreciated the professionalism and patience shown during your experience, Pralor Newman. Our office is always here to help with any questions or needs you may have. Thank you for your feedback."
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Mohit Patel

July 2, 2025

5  out of  5
rating by Mohit Patel
"I’ve been with State Farm and William Thomson Jr. for almost 14 years now, and the experience has been nothing short of excellent. They consistently provide top-notch service and reliable coverage for both my car and home. Most of the time, I’ve worked with Pam Long, and she always takes care of everything promptly and efficiently. She’s knowledgeable, friendly, and goes above and beyond to make sure my needs are met. Whether it’s a quick question or a claim, I know I’m in good hands with this team. I highly recommend them to anyone looking for dependable insurance and outstanding customer service."
We responded:
"Hey, Mohit! Fourteen years is no small thing, and I can’t thank you enough for sticking with us through it all. It means a lot to hear that you’ve had such a solid experience with your auto and home coverage, and I’m especially glad Pam has been there for you time and again. She’s a huge part of what makes our team strong, and your shoutout to her really says it all. We work hard to keep things clear, efficient, and personal no matter the situation, and your words show us it’s making a difference. Whether it's a quick call or something more involved, we’re here for you. Thanks again for the continued trust and the generous recommendation."
Profile photo of Linda Pomilio

Linda Pomilio

July 1, 2025

4  out of  5
rating by Linda Pomilio
"Janet was very nice and took care of my home owners policy quickly and knowledgeably"
We responded:
"Thank you for your review, Linda! I'm happy to hear that Janet was able to assist you with your homeowners policy efficiently and with expertise. If you have any more questions or need further assistance, feel free to reach out!"
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Krista Malloy

June 30, 2025

5  out of  5
rating by Krista Malloy
"This office has been exceptional with me since my divorce and navigating both auto and home for me and my kids. Both Janet and Susan have been very helpful and knowledgeable and prompt in getting me responses. Did I mention friendly? 10/10 recommend!"
We responded:
"Thank you for your review, Krista! I'm so happy to hear that Janet and Susan have been helpful and knowledgeable during your transition. It's great to know that our team has been able to support you and your family with your insurance needs. If you ever need anything else, feel free to reach out!"