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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Barbara Utain

Barbara Utain

March 17, 2026

5  out of  5
rating by Barbara Utain
"Todd was very helpful in answering my questions."
We responded:
"Thank you so much for your review, Barbara! We’re glad Todd was able to help answer your questions. We truly appreciate your positive feedback and look forward to assisting you again in the future!"
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Crystal Kieffer

March 14, 2026

5  out of  5
rating by Crystal Kieffer
"Really helpful experience from Barb Krebs. I got a really good price and continued helpful service."
We responded:
"Thank you so much for your kind review, Crystal! We’re thrilled to hear that Barb was able to provide helpful service and get you a great price. We truly appreciate your feedback and look forward to continuing to support you with your vehicle insurance needs!"
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Cat Moser

March 12, 2026

5  out of  5
rating by Cat Moser
"We have been with Will and his team for years now and they are aways very helpful anytime we need them. Just recently I was helped by Todd on the team and he was quick to respond and was very easy to work with."
We responded:
"Thank you so much for your kind review, Cat! We’re thrilled to hear that Todd and the team were able to provide quick and helpful service. We truly appreciate your loyalty over the years and look forward to continuing to assist you whenever you need us!"
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Erin Brady

March 12, 2026

5  out of  5
rating by Erin Brady
"The staff are always there and available to help me. They are very prompt and efficient with getting back to me and getting things done."
We responded:
"Erin - Thank you for taking the time to provide us with such a great review. We appreciate your business!"
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Thomas Yuskiewicz

March 11, 2026

5  out of  5
rating by Thomas Yuskiewicz
"I'm currently going through a tough time in my life and had to change my coverage. My State farm agents were very Happy to assist me. I now have a lower monthly payment. And couldn't ask for better service. Thank you state farm!"
We responded:
"Thank you, Thomas! I'm glad to hear that you're satisfied with the coverage and communication from our team. We're always here to assist you with any needs or questions. Thanks for choosing us!"
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Dan Eckert

March 10, 2026

5  out of  5
rating by Dan Eckert
"Pam was very helpful and took care of everything quickly and answered all my questions"
We responded:
"Thank you for the great review, Dan! I’m glad to hear Pam was able to help you quickly and answer all your questions. We truly appreciate you trusting us with your insurance needs!"
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Hassan DeMarco

March 10, 2026

5  out of  5
rating by Hassan DeMarco
"Melissa was extremely helpful in assisting me with setting up reoccurring payments online. She was knowledgeable, and patient in walking me through the process. I highly recommend this State Farm Agency."
We responded:
"Thank you, Hassan, for sharing your experience! I'm happy to know that Melissa was able to assist you effectively with setting up recurring payments online. Her knowledge and patience are truly valued here. If you have any more questions or need further assistance, feel free to reach out anytime."
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Shira Rosenfeld

March 6, 2026

5  out of  5
rating by Shira Rosenfeld
"Rob Furman was amazing to work with and he actually saved me over $2000 for the year. Thank you for all your help!"
We responded:
"Thank you for the fantastic review, Shira! I’m thrilled to hear Rob was able to help you save so much while finding the right coverage. We truly appreciate you trusting us with your insurance needs!"
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Mark Breuer

March 6, 2026

5  out of  5
rating by Mark Breuer
"State Farm has been amazing over the decades! Rob Furman is the go to guy and I would highly recommend him!"
We responded:
"Thank you so much for the kind words, Mark! I’m glad to hear Rob has been a trusted resource for you over the years. We truly appreciate your loyalty and recommendation—it means a lot to us!"
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Elizabeth Weinert

March 3, 2026

5  out of  5
rating by Elizabeth Weinert
"Ithank you Melissa from State farm, very patient and kind, with helping me with my car insurance!!!! Thank you kindly! abella was very kind and very professional In doing her job!! Love her!!"
We responded:
"Hi Elizabeth! Thank you for your review! We’re so glad Melissa could assist you with patience and kindness. We truly appreciate your kind words and your trust in our team!"
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Joseph Zimmer

February 25, 2026

5  out of  5
rating by Joseph Zimmer
"Barbara Krebs was very helpful in getting us the best coverage for our new home. She was very knowledgeable and answered all our questions. She took the time to explain everything to us. Thank you again. We appreciate you."
We responded:
"Thank you so much for sharing, Joseph! We’re glad Barbara was able to help you get the best coverage for your new home and provide clear, knowledgeable guidance. We really appreciate your kind words!"
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Paul Feldman

February 25, 2026

5  out of  5
rating by Paul Feldman
"Wow! When State Farm says it’s a good neighbor, Barbara Krebs exemplifies this to the max! She has been patient, communicative, and highly personable in making my new State Farm account customized to my satisfaction and beyond!"
We responded:
"Thank you so much for your kind words, Paul! We’re thrilled to hear that Barbara provided such patient, communicative, and personalized service. It’s always our goal to make every client feel well taken care of, and we really appreciate you sharing your experience!"
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Samantha Lynn

February 24, 2026

5  out of  5
rating by Samantha Lynn
"I worked with Barbara Krebs to change over my auto policy and we ended up saving and getting better coverage! She is a pleasure to work with! Edit: had a check in with Barb. We went over the policy and make sure it was still a great fit for me and my family. Now I have renters insurance!"
We responded:
"Thank you, Samantha Lynn! I'm happy to hear that Barbara was able to assist you in updating your policy with better coverage and savings. She's indeed a valuable part of our team. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
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Kate O'Neill

February 19, 2026

5  out of  5
rating by Kate O'Neill
"Todd from State Farm gave me the information I needed quickly. He was very kind and helpful. Thank you!"
We responded:
"Hi Kate, thank you so much for your kind review! We’re glad Todd was able to provide the information you needed quickly and that you found him kind and helpful. We truly appreciate your support and are always here if you need anything!"
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Joe Santy

February 18, 2026

5  out of  5
rating by Joe Santy
"Everyone at the agency has been great! Today I happened to get Todd, great personality and the William Thomson agents always follow through to get the job done!"
We responded:
"Hi Joe, thank you for the great review! We’re so glad you’re happy with your rate and that you’ve had such positive experiences with our team. Todd will appreciate the shoutout—he truly enjoys helping our customers. We’re grateful for your trust in us for your auto insurance and are always here whenever you need us!"
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Makani Moore

February 17, 2026

5  out of  5
rating by Makani Moore
"Charles was very patient and did everything he could to give me the best rate possible for my current situation. I highly recommend this agency for your insurance needs."
We responded:
"Thank you, Makani! We’re so glad to hear Charles provided patient and helpful service while getting you the best rate. We truly appreciate your recommendation and your trust in State Farm for your insurance needs!"
Profile photo of Charles Lewis

Charles Lewis

February 17, 2026

5  out of  5
rating by Charles Lewis
"Great job explaining coverage"
We responded:
"Thank you, Charles, for your great review! We’re happy to hear everything was clearly explained and that you feel confident in your full coverage auto insurance. We appreciate you choosing State Farm and are here anytime you need us!"
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TwoTimezAnt

February 13, 2026

5  out of  5
rating by TwoTimezAnt
"Melissa is awesome at her job"
We responded:
"Thank you! We’re so glad to hear Melissa made such a great impression. We truly appreciate your support and thank you for choosing State Farm. Please let us know if there’s ever anything we can help with!"
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Eugene Raisner

February 13, 2026

5  out of  5
rating by Eugene Raisner
"Melissa is awesome and totally understandable She’s awesome at her job"
We responded:
"Thank you, Eugene! We’re so happy to hear Melissa provided such a great experience and made everything easy to understand. We truly appreciate you choosing State Farm and are always here if you need anything!"
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Diane Cox

February 13, 2026

5  out of  5
rating by Diane Cox
"For many years, the staff at this office is consistently friendly, responsive and reliable regarding our insurance needs. Recently, I have been in contact with Bob Furman regarding life insurance, and he has been wonderful! Super pleased with his knowledge and follow through concerning my situation. Definitely recommend!"
We responded:
"Thank you, Diane! We truly appreciate your loyalty over the years and your kind words about our team. We’re so glad Bob was able to provide helpful guidance with your life insurance needs. Thank you for recommending our office and for trusting State Farm with your coverage!"
Profile photo of Etienne Njeim

Etienne Njeim

February 13, 2026

5  out of  5
rating by Etienne Njeim
"I had an excellent experience working with Barbara and the entire office of William Thomson. Barbara was incredibly responsive, knowledgeable, and patient throughout the process. She took the time to clearly explain all coverage options, answered every question thoroughly, and made sure everything was handled smoothly from start to finish. I highly recommend Barbara and William Thomson’s office to anyone looking for reliable, honest, and top-tier insurance guidance."
We responded:
"Thank you, Etienne, for the wonderful feedback! We’re so glad to hear Barbara and the team provided such a smooth and informative experience. We truly appreciate your recommendation and are grateful for your trust in our office and State Farm."
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Linda Frick

February 13, 2026

5  out of  5
rating by Linda Frick
"We purchased our new car and Todd Muster was very helpful in providing us a quote and forwarding our documents to us in a timely and friendly manner"
We responded:
"Thank you, Linda! Congratulations on your new car! We’re happy to hear Todd provided timely and friendly service while helping with your quote and documents. We appreciate you choosing our office and State Farm for your coverage needs!"
Profile photo of Bruce R.

Bruce R.

February 12, 2026

5  out of  5
rating by Bruce R.
"Very happy to be a part of the Will Thomson agency family at State Farm. I’ve just recently switched my policies. Thank you Barbara for all your assistance getting this done. I look forward to our new venture."
We responded:
"Bruce, welcome to the William Thomson State Farm family! We’re so glad you made the switch and appreciate you trusting us with your coverage. Barbara will be happy to hear your kind words. Please reach out anytime you need us!"
Profile photo of vindon griffin

vindon griffin

February 11, 2026

5  out of  5
rating by vindon griffin
"The ONE and ONLY Ms Pam Long has been my FAVORITE person and Agent representative at Thompson State Farm for Many Years now..She has always been helpful.. reliable..and MOST OF ALL TRUSTING for ME to have the PLEASURE to know and work on my account with"
We responded:
"Vindon, thank you so much for your continued loyalty and for sharing such kind words about Pam! She truly cares about her customers and takes great pride in being helpful, reliable, and someone you can trust. We’re grateful to have you as part of our State Farm family and look forward to continuing to serve you for many years to come!"
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Donna Mosco

February 11, 2026

5  out of  5
rating by Donna Mosco
"This agency William Thompson Jr. is the reason I keep State Farm insurance. The insurance is great. But the personal treatment and customer service this agency offers, is beyond compare.most recently I spoke with Melissa she was very helpful and professional"
We responded:
"Donna, thank you so much for your wonderful review! I'm glad to know that our customer service has made such a positive impact on your experience with our office. Your satisfaction means a lot to us, and we're grateful for your continued business. If you ever need anything or have any questions, please don't hesitate to reach out. We're here to help!"