Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bill Lebo

Bill Lebo

April 24, 2026

5  out of  5
rating by Bill Lebo
"Needed a copy of my insurance at a moments notice and Melissa jumped right into action and had my stuff before I got to the car rental counter... love Will's ofc, they always take care of me."
Profile photo of Teresa Brandt

Teresa Brandt

April 20, 2026

5  out of  5
rating by Teresa Brandt
"I have to say that Pam long, is so very helpful She will always let you know what is the better opinion for you. I have been dealing with Pam for over 20 years. She is always so sweet and nice and always ask how I'm doing etc. etc. I trust her that she would do the right thing for my coverage"
We responded:
"Hi Teresa, thank you so much for your kind words and for your continued trust over the past 20+ years, it truly means a lot! We’re so glad to hear Pam has been consistently helpful, caring, and looking out for what’s best for you. She truly is an important part of our team, and we appreciate you recognizing her. We’re always here if you need anything!"
Profile photo of Sneh Patel

Sneh Patel

April 20, 2026

5  out of  5
rating by Sneh Patel
"I've been with state farm for a number of years. I work with Pam who consistently provides professional advice and actually cares about what's best for you. Dealing with insurance isn't fun for anyone but Pam makes the process easy, she knows what you want and how to navigate issues, easily taking the stress off of stressful situations. Highly recommend her for anyone looking to talk to an agent who also advocates for you!"
We responded:
"Hi Sneh, thank you so much for your thoughtful review and for your continued trust over the years! We’re so glad to hear Pam has consistently provided professional, caring service and helped make the process easy during what can be stressful situations. She truly is a great advocate for our customers, and we appreciate you recognizing her. Thank you again for your recommendation, and we’re always here if you need anything!"
Profile photo of Jim Gallagher

Jim Gallagher

April 16, 2026

5  out of  5
rating by Jim Gallagher
"It’s always a pleasure when dealing with the team at William Thompson, State Farm! There has yet to be a time that I hang up the phone unsatisfied. Their customer service is top notch, and should serve as a model for the industry!"
We responded:
"Hi Jim, thank you so much for your kind review! We’re really glad to hear you consistently have such a positive experience with our team and that our customer service has met your expectations every time. We truly appreciate your support and are always here whenever you need us!"
Profile photo of Samir Boules

Samir Boules

April 7, 2026

5  out of  5
rating by Samir Boules
"What can we expect, BEST of the BEST. THANK YOU."
We responded:
"Thank you so much, Samir, for the amazing feedback! We truly appreciate your kind words and are thrilled to hear you had such a great experience. We’re always here for you whenever you need us!"
Profile photo of Stephen Mcdermott

Stephen Mcdermott

April 1, 2026

5  out of  5
rating by Stephen Mcdermott
"Melissa & Pam were great as usual, Will Thompson State Farm is the best!"
We responded:
"Thank you, Stephen, for the great review! We truly appreciate your continued support and are so glad to hear Melissa and Pam took great care of you—they’ll love the recognition. It means a lot to be considered the best, and we’re grateful for your trust in us for your auto insurance. We’re always here whenever you need anything!"
Profile photo of Thomas Yuskiewicz

Thomas Yuskiewicz

March 30, 2026

5  out of  5
rating by Thomas Yuskiewicz
"The commercials are all about Jake at State farm, but it was Todd at state farm who took care of all my issues today. Thanks Todd!!!"
We responded:
"Thank you, Thomas! I'm glad to hear that you're satisfied with the coverage and communication from our team. We're always here to assist you with any needs or questions. Thanks for choosing us!"
Profile photo of Robert Stein

Robert Stein

March 27, 2026

5  out of  5
rating by Robert Stein
"Todd was amazing. My vehicle was totaled and he helped me through the entire process afterwards."
We responded:
"Thank you so much for sharing your experience, Robert! We’re so glad to hear Todd was able to support you through such a difficult situation and help guide you through the process after your vehicle was totaled. We truly appreciate your trust in our team and are always here if you need anything moving forward!"
Profile photo of Linda Celins

Linda Celins

March 21, 2026

5  out of  5
rating by Linda Celins
"I always have a great experience with the agents at Thomson's office. Pam is very helpful in helping me with any situation. I've been with them over 20 years!"
We responded:
"Thanks for your 5-star insurance rating, Linda!"
Profile photo of Eric Werner

Eric Werner

March 19, 2026

5  out of  5
rating by Eric Werner
"I have been with State Farm a lonnnggg time! They have always helped with advice, good coverage, and competitive pricing. Being able to call in and talk to a real person and get real help is the sole reason I stay."
We responded:
"Thank you so much, Eric! We truly appreciate your loyalty over the years. It’s wonderful to hear that our team and personal service have made a difference. We look forward to continuing to support you with your insurance needs!"
Profile photo of Cole Train

Cole Train

March 19, 2026

5  out of  5
rating by Cole Train
"Pam made adding a new vehicle and adjusting the policy very easy. Thank you!!"
We responded:
"Thanks so much, Cole! Pam will be happy to hear your kind words—we’re glad the process was smooth for you."
Profile photo of Jennifer Lowden

Jennifer Lowden

March 18, 2026

5  out of  5
rating by Jennifer Lowden
"Awesome service. Responsive and personable."
We responded:
"Thank you so much, Jennifer! I’m glad you found our service responsive and personable. I really appreciate your kind words!"
Profile photo of Barbara Utain

Barbara Utain

March 17, 2026

5  out of  5
rating by Barbara Utain
"Todd was very helpful in answering my questions."
We responded:
"Thank you so much for your review, Barbara! We’re glad Todd was able to help answer your questions. We truly appreciate your positive feedback and look forward to assisting you again in the future!"
Profile photo of Crystal Kieffer

Crystal Kieffer

March 14, 2026

5  out of  5
rating by Crystal Kieffer
"Really helpful experience from Barb Krebs. I got a really good price and continued helpful service."
We responded:
"Thank you so much for your kind review, Crystal! We’re thrilled to hear that Barb was able to provide helpful service and get you a great price. We truly appreciate your feedback and look forward to continuing to support you with your vehicle insurance needs!"
Profile photo of Cat Moser

Cat Moser

March 12, 2026

5  out of  5
rating by Cat Moser
"We have been with Will and his team for years now and they are aways very helpful anytime we need them. Just recently I was helped by Todd on the team and he was quick to respond and was very easy to work with."
We responded:
"Thank you so much for your kind review, Cat! We’re thrilled to hear that Todd and the team were able to provide quick and helpful service. We truly appreciate your loyalty over the years and look forward to continuing to assist you whenever you need us!"
Profile photo of Erin Brady

Erin Brady

March 12, 2026

5  out of  5
rating by Erin Brady
"The staff are always there and available to help me. They are very prompt and efficient with getting back to me and getting things done."
We responded:
"Erin - Thank you for taking the time to provide us with such a great review. We appreciate your business!"
Profile photo of Dan Eckert

Dan Eckert

March 10, 2026

5  out of  5
rating by Dan Eckert
"Pam was very helpful and took care of everything quickly and answered all my questions"
We responded:
"Thank you for the great review, Dan! I’m glad to hear Pam was able to help you quickly and answer all your questions. We truly appreciate you trusting us with your insurance needs!"
Profile photo of Hassan DeMarco

Hassan DeMarco

March 10, 2026

5  out of  5
rating by Hassan DeMarco
"Melissa was extremely helpful in assisting me with setting up reoccurring payments online. She was knowledgeable, and patient in walking me through the process. I highly recommend this State Farm Agency."
We responded:
"Thank you, Hassan, for sharing your experience! I'm happy to know that Melissa was able to assist you effectively with setting up recurring payments online. Her knowledge and patience are truly valued here. If you have any more questions or need further assistance, feel free to reach out anytime."
Profile photo of Shira Rosenfeld

Shira Rosenfeld

March 6, 2026

5  out of  5
rating by Shira Rosenfeld
"Rob Furman was amazing to work with and he actually saved me over $2000 for the year. Thank you for all your help!"
We responded:
"Thank you for the fantastic review, Shira! I’m thrilled to hear Rob was able to help you save so much while finding the right coverage. We truly appreciate you trusting us with your insurance needs!"
Profile photo of Mark Breuer

Mark Breuer

March 6, 2026

5  out of  5
rating by Mark Breuer
"State Farm has been amazing over the decades! Rob Furman is the go to guy and I would highly recommend him!"
We responded:
"Thank you so much for the kind words, Mark! I’m glad to hear Rob has been a trusted resource for you over the years. We truly appreciate your loyalty and recommendation—it means a lot to us!"
Profile photo of Elizabeth Weinert

Elizabeth Weinert

March 3, 2026

5  out of  5
rating by Elizabeth Weinert
"Ithank you Melissa from State farm, very patient and kind, with helping me with my car insurance!!!! Thank you kindly! abella was very kind and very professional In doing her job!! Love her!!"
We responded:
"Hi Elizabeth! Thank you for your review! We’re so glad Melissa could assist you with patience and kindness. We truly appreciate your kind words and your trust in our team!"
Profile photo of Joseph Zimmer

Joseph Zimmer

February 25, 2026

5  out of  5
rating by Joseph Zimmer
"Barbara Krebs was very helpful in getting us the best coverage for our new home. She was very knowledgeable and answered all our questions. She took the time to explain everything to us. Thank you again. We appreciate you."
We responded:
"Thank you so much for sharing, Joseph! We’re glad Barbara was able to help you get the best coverage for your new home and provide clear, knowledgeable guidance. We really appreciate your kind words!"
Profile photo of Paul Feldman

Paul Feldman

February 25, 2026

5  out of  5
rating by Paul Feldman
"Wow! When State Farm says it’s a good neighbor, Barbara Krebs exemplifies this to the max! She has been patient, communicative, and highly personable in making my new State Farm account customized to my satisfaction and beyond!"
We responded:
"Thank you so much for your kind words, Paul! We’re thrilled to hear that Barbara provided such patient, communicative, and personalized service. It’s always our goal to make every client feel well taken care of, and we really appreciate you sharing your experience!"
Profile photo of Samantha Lynn

Samantha Lynn

February 24, 2026

5  out of  5
rating by Samantha Lynn
"I worked with Barbara Krebs to change over my auto policy and we ended up saving and getting better coverage! She is a pleasure to work with! Edit: had a check in with Barb. We went over the policy and make sure it was still a great fit for me and my family. Now I have renters insurance!"
We responded:
"Thank you, Samantha Lynn! I'm happy to hear that Barbara was able to assist you in updating your policy with better coverage and savings. She's indeed a valuable part of our team. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Profile photo of Kate O'Neill

Kate O'Neill

February 19, 2026

5  out of  5
rating by Kate O'Neill
"Todd from State Farm gave me the information I needed quickly. He was very kind and helpful. Thank you!"
We responded:
"Hi Kate, thank you so much for your kind review! We’re glad Todd was able to provide the information you needed quickly and that you found him kind and helpful. We truly appreciate your support and are always here if you need anything!"