State Farm® Insurance Agent William Thomson Jr
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Linda Wallsmith
January 26, 2026
5
out of
5
rating by Linda Wallsmith
"Todd was very helpful! He made my experience very easy."
Jeffrey Lloyd
January 23, 2026
5
out of
5
rating by Jeffrey Lloyd
"William Thomson has always been very attentive to my insurance needs. I normally deal with Pam Long who has a great understanding of Pennsylvania specific insurance needs and returns my inquiries very timely. I also have been fully satisfied with any of the office personnel I’ve dealt with. I highly recommend this agency."
We responded:
"Thank you so much, Jeffrey! I’m glad Pam and our team have been able to provide timely, attentive service for your insurance needs. We truly appreciate your trust, kind words, and recommendation!"
Howard Charles
January 22, 2026
5
out of
5
rating by Howard Charles
"Melissa was really helpful with finding out why my wife had an unknown charge on her account and resolved the issue in a quick manner"
We responded:
"Thank you for your review, Howard! I'm happy to hear that Melissa was able to assist you and resolve the issue quickly. Our team is dedicated to providing helpful and efficient service. If you have any more questions or need further assistance, feel free to reach out!"
Bruce Rachild
January 22, 2026
5
out of
5
rating by Bruce Rachild
"Whenever I call Mr. Thompson's Office, the person answering the phone is knowledgeable, personable and has the answer to my questions. It is a pleasure."
We responded:
"Thank you, Bruce! I’m glad our team has been able to provide knowledgeable and personable service whenever you call. We truly appreciate your kind words and are always happy to help!"
Theresa DeGele
January 22, 2026
5
out of
5
rating by Theresa DeGele
"I have been with State Farm since 1975 and with this team for possibly over 20 years. Pam is always absolutely amazing. She’s professional, helpful and goes above and beyond to make sure everything is taken care of. Never rushes through things and always listens to what your needs and concerns are. Always extremely friendly."
We responded:
"Thank you so much, Theresa! We’re honored to have had you with State Farm for so many years. I’m thrilled to hear Pam has consistently provided professional, attentive, and friendly service. Your trust and loyalty mean the world to us!"
Woodrow Stanley
January 21, 2026
5
out of
5
rating by Woodrow Stanley
"Hi Will, this is Woodrow Stanley I just spoke with Melissa concerning my payment because of a hardship, she was very pleasant like all the girls I know in the office, she gave me payment options which made me feel great and she advised she would be happy to help if I had any other needs. I give Melissa a 10 across the board. Thank you, Woodrow Stanley"
We responded:
"Thank you, Woodrow, for sharing your experience! I'm happy to hear that Melissa was able to assist you with your payment options and make you feel at ease. Our team is always here to help, so please don't hesitate to reach out if you have any more questions or needs. We appreciate your kind words and look forward to continuing to serve you!"
Timothy Freise
January 21, 2026
5
out of
5
rating by Timothy Freise
"Fantastic customer service. I sent an email requesting an insurance quote and was answered within minutes from Pam L. She took the time to explain everything, made some suggestions that I had not thought about and just as important, I did not feel pressured at all to purchase any of the many products offered. She listened intently to my needs and concerns and then made recommendations easy to understand. 5 star recommendation"
We responded:
"Thank you so much, Timothy! I’m glad Pam was able to provide clear, thoughtful guidance and make your experience stress-free. We truly appreciate your kind words and 5-star recommendation!"
Bobbie Schumacher
January 21, 2026
5
out of
5
rating by Bobbie Schumacher
"I worked with Barbara today to switch my home and auto insurance. My last policy went very high so I went looking for other options. Barb was referred to me & when she gave me my quote, I could not say no. She helped save me money! She answered any question I had, and the process was simple and painful. I will be referring all my friends and family to Barb now."
We responded:
"Thank you, Bobbie! I'm happy to hear that Barbara was able to assist you with your insurance needs and help you save money. It's wonderful that you found the process straightforward and that all your questions were addressed. We truly appreciate your referrals and are here for any future needs you might have. Let us know if there's anything else we can do for you!"
Pam Derderian
January 20, 2026
5
out of
5
rating by Pam Derderian
"I’ve worked with William Thomson and his entire staff at State Farm on our business and personal coverages - and have always received prompt, friendly great service, for both ordinary and more complicated claims support!"
We responded:
"Thank you so much, Pam! I’m glad our team has been able to provide prompt and friendly service for both your business and personal coverage needs. We truly appreciate your trust and kind words!"
Vin Priori
January 20, 2026
5
out of
5
rating by Vin Priori
"Excellent Service !!! Much Better Value since I switched from my old insurer. Both William and Jamie could not have been Nicer ! Thanks Again , Vince"
We responded:
"Thank you so much, Vince, for the great review! We truly appreciate you making the switch and are glad to hear you’re seeing better value with your coverage. William and Jamie will be thrilled to hear your kind words. If there’s ever anything you need, we’re always here to help. Thanks again for trusting our team!"
John Cox
January 19, 2026
5
out of
5
rating by John Cox
"Very helpful staff. Todd Murter explained everything and took care of what I needed."
We responded:
"Thank you, John, for taking the time to leave us a review! We’re glad to hear Todd was able to explain everything clearly and take care of what you needed. We appreciate your trust in our team and are always here if you need anything in the future!"
Binu Thomas
January 19, 2026
5
out of
5
rating by Binu Thomas
"Appreciate Melissa Valimont for her quick turnaround."
We responded:
"Thank you for your review! We’re glad to hear Melissa was able to provide a quick turnaround and assist you with your full coverage auto insurance. We appreciate your feedback and are always here if you need anything further."
Jim Fresco
January 19, 2026
5
out of
5
rating by Jim Fresco
"Provided assistance in making changes to my homeowners policy"
We responded:
"Thank you, Jim, for taking the time to leave us a review! We’re glad we could assist you with making changes to your homeowners policy and ensure everything was handled smoothly. If you ever need anything else, our team is always happy to help. We appreciate your trust in our office!"
Olivia Schilling
January 17, 2026
5
out of
5
rating by Olivia Schilling
"Pam is the best! Always quick and efficient when I need help with something. Can not recommend enough!!"
We responded:
"Olivia, thank you so much for the 5-star review! We’re thrilled to hear that Pam has been quick, efficient, and helpful whenever you need assistance. We truly appreciate your kind words and recommendation!"
Kait
January 16, 2026
5
out of
5
rating by Kait
"Todd and Melissa were a pleasure to work with - they handled my calls swiftly and with confidence."
We responded:
"Kait, thank you so much for the 5-star review! We’re glad to hear that Todd and Melissa provided confident, efficient service and made your experience a great one. We truly appreciate your feedback and are always here for your vehicle insurance needs!"
Pralor NEWMAN
January 16, 2026
5
out of
5
rating by Pralor NEWMAN
"She was very professional and patient with helping me figure things out so I can understand"
We responded:
"It truly makes our day knowing that you appreciated the professionalism and patience shown during your experience, Pralor Newman. Our office is always here to help with any questions or needs you may have. Thank you for your feedback."
john oldfield sr
January 16, 2026
5
out of
5
rating by john oldfield sr
"Pam is so friendly and wonderful"
We responded:
"John, thank you so much for the 5-star review! We’re thrilled to hear that Pam was friendly and wonderful in assisting you. We truly appreciate your feedback and are always here for your insurance needs!"
ken marko
January 16, 2026
5
out of
5
rating by ken marko
"I always call and ask for Pam as she is caring and personable and always takes care of any issues I may have . She’s very friendly and makes you feel like family! Thank you Pam"
We responded:
"Ken, thank you so much for the 5-star review! We’re thrilled to hear that Pam consistently provides caring, personable service and makes you feel like part of the family. We truly appreciate your feedback and are always here for your full coverage auto insurance needs!"
Mike Kress
January 15, 2026
5
out of
5
rating by Mike Kress
"been with this branch for 15 years now and its the best branch of state farm i have ever heard of and will be the only insurance i will have. Will and Pam go above and beyond to do the right things and whats best for everyone. any questions or issues I ever had Pam was very quick and efficient to get the answers I needed or resolve the issues I had. Couldn't ask for a better team."
We responded:
"Mike, thank you so much for the 5-star review and for being a loyal customer for 15 years! We’re thrilled to hear that Will and Pam consistently go above and beyond and provide quick, efficient service. We truly appreciate your trust and kind words — it means so much to our team!"
Stephen Clements
January 15, 2026
5
out of
5
rating by Stephen Clements
"Will Malissa was very helpful with my call this morning thank you Malissa was great thank you for the great response"
We responded:
"Thank you, Stephen, for sharing your experience! I'm glad to hear that Melissa was able to assist you effectively this morning. If you need further assistance, feel free to reach out to our office anytime."
quickfigger co
January 15, 2026
5
out of
5
rating by quickfigger co
"I love having State Farm the staff helps the pricing is great and is all around great insurance the information that is given is also a plus a 1 in my books"
We responded:
"Thank you so much for the 5-star review! We’re thrilled to hear that you’re happy with our pricing, staff, and the service you receive. We truly appreciate your feedback and are always here for your full coverage auto insurance needs!"
Anthious Boone
January 14, 2026
5
out of
5
rating by Anthious Boone
"My interactions were with Todd over the course of a two week period. He was patient. He explained processes well. He took notes and made appointments to follow up later. He did his homework and was very responsive. In the end, I saved a considerable amount of money while still receiving improved coverage."
We responded:
"Anthious, thank you for sharing your positive experience! I’m glad Todd was able to guide you through the insurance process and help you save money while improving your coverage. We appreciate your trust and look forward to continuing to serve you!"
Alex Scioli
January 13, 2026
5
out of
5
rating by Alex Scioli
"Had a very wonderful and informative phone call with Melissa today. She was able to answer every question immediately and confidently. I am still very pleased with my experience with state farm and the past 13 years they've taken care of my insurance needs"
We responded:
"Alex, thank you for your kind words! I’m glad Melissa was able to assist you and provide the information you needed. We truly appreciate your trust over the past 13 years and look forward to continuing to serve your insurance needs!"
Anita Litz
January 13, 2026
5
out of
5
rating by Anita Litz
"I have been dealing with this agency for years - all of the staff are extremely professional , friendly and overall so nice to deal with. Can not say enough for their customer service! Highly recommend!"
We responded:
"Thank you, Anita! I'm happy to know you had a positive experience with our office. If you have any questions or need assistance in the future, feel free to reach out. We’re here to help!"
Michael Sherin
January 13, 2026
5
out of
5
rating by Michael Sherin
"Great team with top-notch knowledge and expertise. Always prompt in responding to any of my needs!"
We responded:
"Thank you so much for the kind words, Michael! I’m glad to hear our State Farm team has been able to provide prompt, knowledgeable service. We really appreciate your trust and recommendation!"